How do I submit a claim and when can I submit a claim?

To make sure that Empower can process your claims in a timely manner, it is important that providers ensure Empower has accurate billing information on file. Providers must have a current, active Arkansas Medicaid Provider ID. Please confirm with Empower’s Network department (Empower.Network@empowerarkansas.com) that the following information is current in our files:

  • Provider name (as noted on current W-9 form)
  • National Provider Identifier (NPI)
  • Tax Identification Number (TIN)
  • Taxonomy code
  • Physical location address (as noted on current W-9 form)
  • Billing name and addres

For additional claims and payment information, please see Empower’s Provider Billing page.

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