All Empower members will have a member ID card. Members should always present their ID at the time of service, but an ID card, in and of itself, is not a guarantee of eligibility. Providers must verify a member’s eligibility on every date of service.

The ID card will contain the following information:

• Member’s name, Date of Birth, and Gender
• PASSE ID number
• Pharmacy ID number
• Empower contact information
• Claims filing address